City of Wichita Says ‘Most’ Systems in Service Following Cyberattack

By The Active Age | June 10, 2024

Most City of Wichita systems used by the public are now back in service with some limited exceptions, the city said Monday.

According to a news release, water metering, billing and payment processing systems are coming back online. Customers should expect to begin receiving updated statements this week. Auto-payments are functioning as normal, and customers should now have access to their utility accounts online. Bills may be paid via credit card, cash, check and money order by coming to City Hall, accessing your water account online at, by calling (316) 265-1300 or mailing payment.

Due to the cyber incident, which occurred last month, some June bills will be for more than 60 days of service. To speak with a representative, call (316) 265-1300 for a payment arrangement.

Other service updates include:

Wichita Public Library:

o   Available: Public Wi-Fi is available at all locations; Libby (eBooks, audiobooks, digital magazines) are available; materials can be checked in/out manually;

o   Not available: Hold requests and renewals; customer account information; online catalog, automated materials handler at the Advanced Learning Library, online databases (Kanopy/LinkedIn Learning);

–       Airport: Public flight and gate display information is not yet online but is expected soon;

–       Municipal Court: Public search of warrants is expected to be online as of Monday, June 10. While most Court systems are online, residents are encouraged to call (316) 268-4345 to verify the information regarding their court date, fees or other information.

 If residents experience other system outages, please check for system updates.